CSA CAN/CSA-Z24512-10

Abstract

This International Standard provides guidelines for the management of drinking water utilities and for the assessment of drinking water services. <br>This International Standard is applicable to publicly and privately owned and operated water utilities. It does not favour any particular ownership or operating model. <br>This International Standard addresses drinking water systems in their entirety and is applicable to systems at any level of development (e.g. on-site systems, distribution networks, treatment facilities). <br>The following are within the scope of this International Standard: <br>The definition of a language common to different stakeholders; <br>The definition of the components of drinking water supply systems; <br>- guidelines for the management of drinking water utilities; <br>- guidelines for objectives, service assessment criteria and related performance indicators, appropriate for the assessment of drinking water services. <br>The following are outside the scope of this International Standard: <br>Target values and thresholds for proposed objectives, service assessments criteria and related performance indicators; <br>- matters relating to the design and construction of drinking water systems; <br>- matters relating to the management structure of drinking water utilities; <br>- matters relating to the regulation of drinking water services, including management and operational activities; <br>- matters relating to regulating the content of contracts or subcontracts; <br>- installations between point-of-delivery and point-of-use. <br>NOTE 1 This International Standard, ISO 24510 and ISO 24511 comprise a series of standards addressing water services. It is therefore advisable to use these three International Standards in conjunction with each other. <br>NOTE 2 The list of terms and definitions in Clause 2 is common to this International Standard, ISO 24510 and ISO 24511. <br>NOTE 3 Annex A contains three tables of correspondence between equivalent terms in English, French and Spanish.